Website Maintenance & Support

Our website maintenance plans provide peace of mind.

Websites aren’t set-and-forget. Just like pets, they’re a long-term commitment and need constant care and attention. The same is true for your website; it needs to be updated technically, visually, and checked for bugs and hackers.
 
We know you’re busy and updating your website just isn’t something that’s on your mind. That’s where we come in! We’ll make sure your website is always running optimally, free of bugs and viruses, and current with the latest software updates. We handle the technical stuff, so you can focus on running your business.
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Safe And Secure

No Downtime

Stress Free

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Cancel Anytime

Website Maintenance Plans

Website Maintenance Plan Features

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Support Time

Use this time for content updates, design updates, small SEO tweaks, and bug fixes.

Unused time does not rollover to the next month.

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No-Fuss Security

Your website will be hosted on a safe and secure environement to make it more difficult for hackers to compromise your website.

Update WordPress

Keeping WordPress updated is essential for the safety of your site. It provides security fixes, bug fixes, new features, and helps to ensure your site is running optimally.

Update Plugins

Just like WordPress, plugins require updates too. They can provide bug and security fixes, new features, and make sure your plugins work with the newest WordPress.

Website Hosting

99.9% uptime guarantee and unlimited bandwidth ensure you can reach your potential customers at all times.

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SSL Certificate

SSL is included with all of our hosted websites. It secures your site for safe browsing and gives you SEO points. It’s basically a requirement nowadays.

Weekly Maintenance

We check your website every single week to make sure things are working correctly, free from bugs and viruses, and current with the latest software updates.

Backups

Regular backups of your files and database, make it easier to fix your website in the unlikely event you get hacked or something goes wrong.

Uptime Monitoring

We check your website every 5 minutes to make sure it’s up and running smoothly. If something is wrong, we work to fix it as soon as humanly possible.

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Enhanced Performance

We make sure your site is running as fast as possible so you don’t lose visitors or potential customers. Most sites load under 3 seconds.

FREQUENTLY ASKED QUESTIONS

Will you host my website?

Absolutely! All of our website maintenance plans include hosting with FREE SSL, daily website backups, uptime monitoring, Cloudfare CDN, and super fast speeds.

What happens if my website goes down?

The purpose of our maintenance plans is to prevent such things from happening, and so far, this has not happened. However, software as a whole is imperfect and things do sometimes break. In that situation, we’ll be notified and investigate as soon as humanly possible. We do everything we can to prevent your site from being hacked or breaking, and will be ready to restore your site asap.

My site wasn't built by you, can you still maintain my site?

Although these plans have been set up for the sites we’ve built we are open to building a long term relationship with new clients in need of our TLC. We want to make sure we can safely update your site and we require a one-time technical audit. We want to get familiar with your website and how it was built. During the audit, we’ll run through our list and make suggestions for improvements in order to proceed with a monthly plan. Contact us for more details.

How does a maintenance plan benefit me?

The performance and load time of your website, and its ability to stay online, all depend on WordPress and its plugins running smoothly — and on the most recent version. WordPress and plugins are frequently updated to fix bugs and add features..

The growth of your website, gaining new traffic, maintaining your search engine ranking, and keeping your site updated all need to be done in an error-free fashion.

What if I need more hours?

If a task goes over your monthly allotment, we’ll let you know and get approval before proceeding. In these cases, the hours will be billed at our current support rate.

Should I update WordPress and plugins myself?

Please leave the updating to us. Website maintenance is an integral part of updating and keeping your site working properly. We take great care to first backup your website, check the website, update everything, then check the website again for any changes. Our software keeps a record of plugins we update so if there is ever an issue we see what plugin version was changed and can revert back.

Does the monthly time rollover?

Our website maintenance packages are set up like retainers. Every month, time slots are set aside for our maintenance clients. Time does not rollover due to resource limitations.

Interested in a website maintenance plan?

Still have questions? Shoot us an email.